The chamber of commerce sat down with Diane Martin, Vice President of Sales & Marketing at Direct Marketing Solutions. Diane is an incredible asset to the chamber of commerce.
Q: What gets you out of bed in the morning?
A:Knowing that I have a wonderful team of employees that I can trust to do their own jobs to let me focus on obtaining new clients. I spend most of my day calling and meeting with clients and to be able to leave the office and know that the day to day business will succeed without my presence is important.
Q: What three words or phrases would you use to describe your role?
A:Voice, Traffic Coordinator, Ninja
Q: What does your typical day look like and what are you currently working on?
A: I am in the office by 7:00 a.m. and the first thing that I do is read my emails and work with my production manager. I typically spend my mornings being that traffic coordinator and making sure everything is running smoothly. A large part of traffic coordinating is looking at what is a priority for the day and what clients need to be at the front of the line. If its not to busy of a day I make sure that everyone that is working that day has something to do. In the early afternoon I work the sales and reach out to give clients quotes as following up with potential clients. In the late afternoons I am typically out of the office and meeting with clients.
Q: What is your guilty pleasure?
A: Binge watching Netflix to chill out for a little, I watch Lucifer and Schitt’s Creek.
Q: What do you like most about your job?
A: The days go extremely fast! I love talking with the clients about how we can help their business. I enjoy actually taking the initiative and scheduling meetings that I do not necessary want to schedule and being proactive about my business.
Q: What is the best career advice your ever received?
A: Treat people how you want to be treated, work hard for what you want! Nothing will be handed to you, you have to go get it! I started my own business because of this quote.
Q: What are your biggest professional challenges?
A: Sales, getting new clients. This can be a grind and very challenging at times. This is why networking through the chamber is so important as it allows me to meet different potential clients.
Q: How would you describe your job to a child?
A: Anything that you get in your mailbox we send out!
Q: What is the first job you ever had?
A:I worked at Dairy Queen when I was 15 years old and I loved it! I made $2.00 per/hour for training and after completion I got a hefty raise to $2.40 per/hour. If you can believe it a small cone went for .40 cents and a large cone went for .70 cents. Also, there were no such things as blizzards or drive thru’s for DQ!
Q: What did you want to be when growing up or if you ever changed professions what would you go into?
A: I never really had a idea of what I wanted to be growing up, however, if I went to another profession I think I might want to become a travel agent. I really think that would be a fun job, right? The people calling to book travel would just have to be the happiest people on the planet! I would even make my office vacation themed with sand and palm trees so that clients coming in would already feel like they were on vacation….well now I have convinced myself so I guess I will have to quit my job tomorrow!
Q: Do you have a favorite movie or book?
A: My favorite movie is Overboard, the old version. I have not seen the newer one but I think if I do it will ruin my taste for the original. I have not idea why but my favorite quote from that movie is “It’s a crazy day at sea!” I like to read Danielle Steel books, and I enjoy James Patterson’s Women’s Murder Club.
Q: What is the best vacation you have ever had?
A: Well every vacation is with my children and the last one that stands out is our trip to NYC. We looked like a bunch of tourists just looking around and taking in all of the sites. I have also enjoyed all trips to the beach and one trip to San Francisco.
Q: If you were on death row, what would you last meal be and what pet peeve drove you to death row?
A: I would want a piece of perfectly cooked Ahi Tuna. The reason I would be on death row would be due to slow drivers in the left lane!
Q: What are your hopes for your business?
A: I hope that one day I can grow my business to the point to where I have all shifts covered and accounted for and can sit back on a beach somewhere and just “live the dream”.
Q: What do you like to do in your spare time and time away from work?
A: I enjoy relaxing with friends and my kids, it also doesn’t hurt to go out and enjoy a few adult beverages from time to time!
Q: What is on your bucket list?
A: I have two trips that I would like to take. A trip to Australia (this one will happen when I am “living the dream” and a trip to Alaska where I would do a cruise but also spend a week or so in Alaska itself.
Q: What is the first concert you attended?
A: Rush and Boston at the Richfield Coliseum when i was 18 years old. I also was taken to a Neil Diamond concert that I absolutely did not want to go to but I hate to admit was pretty great.
Q: What is a piece of advice for all of our chamber members and potential chamber members about getting the most out of your membership?
A: Going to the events and talking to people is extremely important, as well as following up with those people that you network with. Creating relationships can help build your business with every new connection!