With her interest in growing sales and organizations, Karen accepted a position as President/CEO of the Western Lake County Chamber of Commerce in 2009 and then went on to accept the President/CEO position at the larger Willoughby Area Chamber of Commerce in 2013, where within four months, with the support of a collaborative strategic-minded board, merged Western Lake County Chamber with the Willoughby Chamber two Chambers to make the Willoughby Western Lake County Chamber of Commerce where Karen is presently the President/CEO. Karen enjoys the many opportunities to help small businesses to grow and thrive in western Lake County. In her free time she enjoys time with her husband and grown children.
Donna started as the Administrative Assistant with the Willoughby Area Chamber of Commerce in June 2010. She then became the Office Manager for the merged Willoughby Western Lake County Chamber of Commerce in 2013. She is responsible for the internal operations for the chamber and is the primary point of contact. She provides administrative support to the President/CEO and various chamber committees including Willoughby ArtsFest.
Membership & Events Manager
Originally from Bay Village, OH Matt attended local St. Edward High School & Hiram College. During his years at Hiram Matt began his career in the hospitality industry by attending the Walt Disney World College Program. Upon completion of the program Matt became a Guest Relations Supervisor at Geauga Lake during his Junior year of college. In 2007 Matt graduated with a BA in Communications and a Minor in Journalism from Hiram College. Soon after graduating Matt moved to Orlando, Florida the "hospitality capital of the U.S." Matt quickly found a role that took him to the high seas with Holland America and Celebrity Cruise Lines as a Cruise Director on the MS Eurodam. His job consisted of overseeing the entire entertainment department and hosting events and activities on board for over 2000 guests. Once Matt had completed three trips around the world he decided to settle down taking his high energy events back to Orlando working with all ages as a Lifestyle Director. In 2016 Matt married his wife Jackie and moved to Seattle, WA to work as an Assistant General Manager for a private beach club boosting membership by 25% during the first three months. Matt's creative event planning for the club brought families together for Iron Chef competitions, Mommy & Me Tea Parties and the largest Food & Wine festival in the history of the club. Matt is excited to now come back to his hometown of Cleveland, OH to help all of the local small businesses succeed and grow in Western Lake County.