The chamber of commerce sat down with Bill Snow, Manager of Rad Air. Bill is an incredible asset to the chamber of commerce.
Q: What gets you out of bed in the morning?
A: Knowing that we are going to be helping people all day long!
Q: What three words or phrases would you use to describe your role?
A: Firefighter because of all the different issues and constraints that happen within my job on a daily basis. Mentor because I am always coaching my employees and helping people grow their careers. Thinker as I am constantly trying to think of different ways that we can give better service and experiences to our clients.
Q: What does your typical day look like and what are you currently working on?
A: I wish I started with exercise, but it mostly starts with checking emails before I leave home. When I come in I like to check with my team to ensure everything is good to go for the day. I then spend a majority of my day responding to client messages, attending the wonderful networking events that the chamber puts on as well as some marketing and vendor relations. When I leave for the day I like to make sure everything I needed to do gets done so it not looming over my head!
Q: What is your guilty pleasure?
A: Racing Cars! I love to do sports car endurance races. I have competed at the Nelson Ledges 24 hour race where I raced a Mini Cooper where we got the car up to around 120mph. Racing is a huge time commitment so at the moment I have stepped back from it this year.
Q: What do you like most about your job?
A: The best part is resolving a clients issue, being a hero to those that come in for help. Where someone leaves Rad Air they receive a text message regarding their experience with us. I enjoy getting the messages back about how wonderful our service was and how we fixed their issue(s) quickly! We recently had the opportunity to drive one of our clients home as we needed her car overnight and hearing the appreciation in her voice makes that a special moment for all of us here.
Q: What is the best career advice your ever received?
A: Act as you want to be, if you want to be a business owner then act like one!
Q: What are your biggest professional challenges?
A: We have a great team of rock stars here at Rad Air, my biggest challenge is looking at the upcoming generation and wondering where can I find the next rock star to join the team! I talk to eighth graders every spring in an effort to let kids know the different opportunities that they have available as they think about what profession they would like to go into. #BringBackShopClass
Q: How would you describe your job to a child?
A: I make sure your mom and dads car works so they can take you everywhere and keep you safe.
Q: What is the first job you ever had?
A: I worked at a movie theater in Mentor when I was 16. I made $3.35 an hour and was exempt from overtime. I was an usher and used to clean the theaters and take the tickets. There was quite a bit of down time, I know the all of the ushers would talk to the girls behind the candy stand during most of it! While I worked at the movie theater some great movies came out – Days of Thunder, Hunt for Red October and Pet Sematary.
Q: What did you want to be when growing up or if you ever changed professions what would you go into?
A: I wanted to be a race car driver, my favorite growing up was Al Unser Jr.
Q: Do you have a favorite movie or book?
A: Senna which is a movie based on a Formula 1 driver who has passed, and a biography of his life.
Q: What is the best vacation you have ever had?
A: We enjoyed going to the beach in North Carolina. North Top Sail, the kids loved the beach. Just relaxing in the sand and playing in the water makes a great vacation!
Q: If you were on death row, what would your last meal be and what pet peeve drove you to death row?
A: I love hamburgers, I would want a fresh hamburger cooked medium rare in front of me with American cheese, lettuce, tomato, pickles, ketchup, mustard and mayo. I would have probably been sent to death row from defending myself from my wife as she was trying to kill me after I brought home another project!
Q: What are your hopes for your business?
A: I would like for our industry to become more professional. We need to come together and be one as a profession because right now we are hurting each others value. We need to stay strong and work together to build our industry!
Q: What do you like to do in your spare time and time away from work?
A: Run, cycle and kayak.
Q: What is on your bucket list?
A: I would like to travel the country in an RV with ideally my entire family but as my kids are staring their lives then most likely just my wife and I. Although, this may not be something my wife wants to do!
Q: What is the first concert you attended?
A: It was a beach boys concert at a preseason Browns game!
Q: What is a piece of advice for all of our chamber members and potential chamber members about getting the most out of your membership?
A: Attend the coffee networking’s – its a structured but casual way to meet fellow chamber members and build relationships to grow your business… and they are FREE!!!